Eco Tire help
Guides for requesting a tire pickup, following it and getting help. Each guide says plainly what works today and what is still planned.
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Request a pickup onlineHow to send a pickup request from the website form and what happens after you press send.For: customers who want to ask for a tire pickupYour status pageOpen your status link, read what each status means, and accept, decline or cancel a proposed time.For: customers who sent an online request and kept the status linkBooking by phone, the service area and pickup dayBooking by phone, where we pick up, same-day pickups and how to get ready for pickup day.For: any customer, new or returningIf something goes wrongEvery message the request form, the received page and the status page can show, and what to do next.For: customers using the request form, the received page, the status page or the websiteGlossary: the words the product usesThe words the product uses, in English and Spanish, with the exact text you see on screen.For: customers and staff, English and SpanishYour pickups: the signed-in customer screen (not live yet)The signed-in customer screen: what it shows and how booking works there.For: customers who will sign in once the owner puts the screen liveWhat is still planned (not live yet)What works today, what is built but not yet checked on the live site, and what is still planned or later.For: anyone who wants to know what works today and what is still planned